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We keep things simple — clear shipping, fair costs, and easy support if anything goes wrong.

📦 Shipping

Processing Time

All orders are prepared in small batches with care.

• Processing time: 1–3 business days

 

Delivery Time

Within Morocco:

• 2–5 business days depending on location

 

 International

• Still working on shipping worldwide!

 

Shipping Costs

Shipping costs are calculated at checkout based on your location.

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Important Notes

• You will receive a confirmation once your order is shipped

• Delays may occasionally occur due to external factors

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Returns & Exchanges

Due to the nature of our products (personal care items),

we do not accept returns for hygiene reasons.

However, your satisfaction matters.

 

We Will Help If:

• Your order arrives damaged

• You receive the wrong item

In these cases, please contact us within 48 hours of delivery,

and we will make it right.

 

   What We May Offer:

• Replacement of the item

• Store credit

• Refund (depending on the situation)

⚠️ Before You Buy

Our products are handmade in small batches.

This means:

• Slight variations in color, shape, or scent may occur

• Each piece is unique

💬 Need Help?

If you have any questions about your order, we’re here to help.

Contact us at:
email: contact@bnaturalsoaps.com

WhatsApp: 212 786 770 490

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Based in Morocco, serving customers nationwide.

Thank you for supporting handmade.
Bnatural Soaps