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Last updated: 03 April, 2026

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Welcome to Bnatural Soaps. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

 

1. General Information

Bnatural Soaps is a small handmade skincare brand based in Morocco. All products are crafted in small batches using carefully selected ingredients.

We reserve the right to update or modify these terms at any time.

 

2. Products

All our products are handmade. This means:

• Slight variations in color, shape, and scent may occur

• Product appearance may differ slightly from photos

We aim to describe all products as accurately as possible, but we cannot guarantee that all descriptions are error-free.

 

3. Orders

By placing an order, you confirm that:

• All information provided is accurate

• You are authorized to use the selected payment method

We reserve the right to refuse or cancel any order if necessary (e.g., suspected fraud or pricing errors).

 

4. Pricing & Payment

• All prices are listed in [MAD / your currency]

• Prices may change at any time without notice

• Payment must be completed before order processing

 

5. Shipping

We ship within Morocco [and internationally if applicable].

• Processing time: [e.g., 1–3 business days]

• Delivery time: [e.g., 2–5 business days depending on location]

Shipping delays may occur due to external factors beyond our control.

 

6. Returns & Exchanges

Due to the nature of our products (personal care items), we do not accept returns for hygiene reasons unless:

• The product arrives damaged

• The wrong item was sent

If you experience an issue, please contact us within [48 hours] of receiving your order.

 

7. Workshops & Bookings

When booking a workshop:

• Payment is required to confirm your spot

• Cancellations must be made at least [X days] in advance

• No-shows may not be refunded

We reserve the right to reschedule workshops if necessary.

 

8. Product Use & Liability

Our products are made with natural ingredients, but:

• Individual reactions may vary

• Customers are responsible for checking ingredient suitability

We are not liable for any adverse reactions or misuse of products.

 

9. Intellectual Property

All content on this website (text, images, branding) belongs to Bnatural Soaps and may not be used without permission.

 

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: contact@bnaturalsoaps.com
Location: Morocco

Thank you for supporting handmade.
Bnatural Soaps